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This platform is owned and operated by Grafa Pty Ltd who will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this platform ("the Platform"), which is set out on this Platform page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the Platform.
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the Platform. We do not make any representations about third party websites that may be linked to the Platform.
We recognise the importance of protecting the privacy of information collected about visitors to our Platform, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the Platform, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia. We will only collect personal information that is reasonably necessary for one or more of our functions or activities.
1. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the Platform, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
2. You consent to our sharing information gathered about you and your use of our Platform ("Collected Data") with our commercial partners and associates and using Collected Data for any commercial purpose permitted by law in Australia.
1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
2. Registration
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Grafa uses Stripe, an internationally recognised payment provider. We only have enough access to your information to facilitate queries and refunds. Credit Card details are kept on file by Stripe only, for the purposes of deducting subscriptions as and when they fall due.
1. Apart from where you have consented or where disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services. Third parties to whom we have disclosed your personal information may contact you directly to let you know that they have collected your personal information and to give you information about their privacy policies.
3. Personal information may also be shared between related and affiliated companies of ours that are located in Australia and overseas. We reasonably believe that any third party that receives any personal information that is located outside of Australia has the relevant law or binding scheme that protects the personal information in a way that is substantially similar to how the Australian privacy principles protect your personal information.
4. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us from our online products and services. Once we do receive your transmission, we will also use our best efforts to ensure its security on our systems.
3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
4. We will destroy or de-identify any information that is no longer needed by us and which we are no longer required to retain under an Australian law, or court/tribunal order.
Our web servers gather your IP address and other technical metadata to assist with the management of operations, problem resolution, security and diagnosis of problems or support issues with our services.
We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer.
Most web browsers automatically accept cookies and by using our Platform and app you agree to such use of cookies unless you later decide to disable them. Please note that if you delete or disable our cookies this may prevent you from taking full advantage of our Platform.
Our Platform may from time to time use cookies to analyses website traffic and help us provide a better Platform visitor experience.
In addition, cookies may be used to serve relevant ads to Platform visitors through third party services such as Google Adwords. These ads may appear on this Platform or other websites you visit. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only.
Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.
Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our Platform, to read the privacy statements of each and every website that collects personally identifiable information.
We will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:
1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
3. If we receive any unsolicited personal information that we determine we could not have collected the information under the Australian privacy principles and the information is not contained in a Commonwealth record then we will destroy the personal information or ensure that the information is de-identified as soon as practicable but only if it is lawful and reasonable to do so.
4. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy-au@grafa.com
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
We will provide individuals the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example when making a general enquiry). Generally, it is not practicable for us to deal with individuals anonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services we manage or deliver.
1. We provide links to websites outside of our Platform, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our Platform. Before disclosing your personal information on any other websites, we advise you to examine the terms and conditions of using that website and its privacy statement.
We may use or disclose your personal information for the purpose of informing you about services or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt out any time by contacting support@grafa.com.
We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.
You can delete your account any time. When you delete your account, we delete things that you have created, such as your watchlist and price alerts. If you wish to delete your account, visithttps://grafa.com/settings/account/deleteand follow the steps, sign in is required. if you are unable to sign in, please contact us via support@grafa.com and we can assist you in regaining access to your account so you can delete it.
1. If we become aware of any ongoing concerns or problems with our Platform, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at privacy-au@grafa.com
2. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website;https://www.privacy.gov.au/